Objective measures of workload in healthcare: a narrative review. [Review] (Record no. 4958)

MARC details
000 -LEADER
fixed length control field 03520nam a22004937a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200210s20192019 xxu||||| |||| 00| 0 eng d
022 ## - INTERNATIONAL STANDARD SERIAL NUMBER
International Standard Serial Number 0952-6862
024 ## - OTHER STANDARD IDENTIFIER
Standard number or code 10.1108/IJHCQA-12-2018-0288 [doi]
040 ## - CATALOGING SOURCE
Original cataloging agency Ovid MEDLINE(R)
099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC)
PMID 31940153
245 ## - TITLE STATEMENT
Title Objective measures of workload in healthcare: a narrative review. [Review]
251 ## - Source
Source International Journal of Health Care Quality Assurance. 33(1):1-17, 2019 Dec 20.
252 ## - Abbreviated Source
Abbreviated source Int J Health Care Qual Assur. 33(1):1-17, 2019 Dec 20.
252 ## - Abbreviated Source
Former abbreviated source Int J Health Care Qual Assur. 33(1):1-17, 2019 Dec 20.
253 ## - Journal Name
Journal name International journal of health care quality assurance
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Year 2019
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Manufacturer FY2020
265 ## - SOURCE FOR ACQUISITION/SUBSCRIPTION ADDRESS [OBSOLETE]
Publication status ppublish
266 ## - Date added to catalog
Date added to catalog 2020-02-10
268 ## - Previous citation
-- International Journal of Health Care Quality Assurance. 33(1):1-17, 2019 Dec 20.
520 ## - SUMMARY, ETC.
Abstract DESIGN/METHODOLOGY/APPROACH: Relevant papers published between January 2008 and July 2018 were identified through a search in Pubmed and Compendex databases using the Sample, Phenomenon of Interest, Design, Evaluation, Research Type framework. Identified measures were classified into four levels of workload: task, patient, clinician and unit.
520 ## - SUMMARY, ETC.
Abstract FINDINGS: Of 30 papers reviewed, 9 used task-level metrics, 14 used patient-level metrics, 7 used clinician-level metrics and 20 used unit-level metrics. Key objective measures of workload include: patient turnover (n=9), volume of patients (n=6), acuity (n=6), nurse-to-patient ratios (n=5) and direct care time (n=5). Several methods for operationalization of these metrics into measurement tools were identified.
520 ## - SUMMARY, ETC.
Abstract ORIGINALITY/VALUE: This review highlights the key objective workload measures available in electronic records that can be utilized to develop an operational approach for quantifying workload. Insights gained from this review can inform the design of processes to track workload and mitigate the effects of increased workload on patient outcomes and clinician performance. Copyright (c) Emerald Publishing Limited.
520 ## - SUMMARY, ETC.
Abstract PURPOSE: Workload is a critical concept in the evaluation of performance and quality in healthcare systems, but its definition relies on the perspective (e.g. individual clinician-level vs unit-level workload) and type of available metrics (e.g. objective vs subjective measures). The purpose of this paper is to provide an overview of objective measures of workload associated with direct care delivery in tertiary healthcare settings, with a focus on measures that can be obtained from electronic records to inform operationalization of workload measurement.
546 ## - LANGUAGE NOTE
Language note English
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element *Health Personnel/sn [Statistics & Numerical Data]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element *Tertiary Healthcare
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element *Workload/cl [Classification]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element *Workload/sn [Statistics & Numerical Data]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Electronic Health Records
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Humans
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Qualitative Research
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality of Health Care
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Institution MedStar Institute for Innovation
656 ## - INDEX TERM--OCCUPATION
Department National Center for Human Factors in Healthcare
657 ## - INDEX TERM--FUNCTION
Medline publication type Journal Article
657 ## - INDEX TERM--FUNCTION
Medline publication type Review
700 ## - ADDED ENTRY--PERSONAL NAME
Local Authors Kim, Tracy
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Local Authors Miller, Kristen
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Local Authors Schubel, Laura
790 ## - Authors
All authors Agor J, Capan M, Fishbein D, Kim T, Mayorga M, McKenzie K, Miller K, Nambiar S, Schubel L, Tran K
856 ## - ELECTRONIC LOCATION AND ACCESS
DOI <a href="https://dx.doi.org/10.1108/IJHCQA-12-2018-0288">https://dx.doi.org/10.1108/IJHCQA-12-2018-0288</a>
Public note https://dx.doi.org/10.1108/IJHCQA-12-2018-0288
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Journal Article
Item type description Article
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          MedStar Authors Catalog MedStar Authors Catalog 02/10/2020   31940153 31940153 02/10/2020 02/10/2020 Journal Article

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