'Connecting the dots': leveraging visual analytics to make sense of patient safety event reports.

MedStar author(s):
Citation: Journal of the American Medical Informatics Association. 22(2):312-7, 2015 Mar.PMID: 25336592Institution: National Center for Human Factors in HealthcareDepartment: National Center for Human Factors in HealthcareForm of publication: Journal ArticleMedline article type(s): Journal ArticleSubject headings: *Data Display | *Medical Errors | *Safety Management | *User-Computer Interface | Humans | Medical Errors/pc [Prevention & Control] | Medical Errors/sn [Statistics & Numerical Data] | Patient Safety | Pattern Recognition, Automated | SoftwareYear: 2015ISSN:
  • 1067-5027
Name of journal: Journal of the American Medical Informatics Association : JAMIAAbstract: An increasing number of healthcare providers are adopting patient safety event reporting systems, yet leveraging these data to improve safety remains a challenge, particularly with large datasets composed of thousands of event reports. A MedStar Health research team, with expertise in data analytics and human factors, developed intuitive visualization dashboards to facilitate data exploration and trend analysis. Dashboards were developed using an iterative design and development process that was end-user focused. A system level dashboard, representing data from multiple hospitals, and a hospital level dashboard were developed. The dashboards allowed users to directly manipulate the data, provided coordinated displays in different formats, and allowed users to quickly zoom in on specific variables of interest. Overall feedback was incredibly positive with nearly all users wanting to adopt the system immediately. Several improvements were suggested and are discussed. The success of this approach highlights the need for more intuitive data analysis tools.Copyright � The Author 2014. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For Permissions, please email: [email protected].All authors: Fong A, Ratwani RMFiscal year: FY2015Digital Object Identifier: Date added to catalog: 2016-01-13
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Journal Article MedStar Authors Catalog Article 25336592 Available 25336592

An increasing number of healthcare providers are adopting patient safety event reporting systems, yet leveraging these data to improve safety remains a challenge, particularly with large datasets composed of thousands of event reports. A MedStar Health research team, with expertise in data analytics and human factors, developed intuitive visualization dashboards to facilitate data exploration and trend analysis. Dashboards were developed using an iterative design and development process that was end-user focused. A system level dashboard, representing data from multiple hospitals, and a hospital level dashboard were developed. The dashboards allowed users to directly manipulate the data, provided coordinated displays in different formats, and allowed users to quickly zoom in on specific variables of interest. Overall feedback was incredibly positive with nearly all users wanting to adopt the system immediately. Several improvements were suggested and are discussed. The success of this approach highlights the need for more intuitive data analysis tools.Copyright � The Author 2014. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For Permissions, please email: [email protected].

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