TY - BOOK AU - Groninger, Hunter AU - Kelemen, Anne AU - Ruiz, George TI - Choosing Words Wisely in Communication With Patients With Heart Failure and Families. [Review] SN - 0002-9149 PY - 2016/// KW - *Advance Care Planning KW - *Communication KW - *Decision Making/es [Ethics] KW - *Family/px [Psychology] KW - *Heart Failure/th [Therapy] KW - *Physician-Patient Relations/es [Ethics] KW - *Terminal Care/px [Psychology] KW - Humans KW - MedStar Heart & Vascular Institute KW - MedStar Washington Hospital Center KW - Medicine/Palliative Care KW - Journal Article KW - Review N1 - Available online from MWHC library: 1995 - present, Available in print through MWHC library: 1999 - 2006 N2 - Copyright 2016 Elsevier Inc. All rights reserved; The complex and often unpredictable course of heart failure (HF) provides many opportunities for communication between clinicians and patients about important subjects as advance care planning, disease state education, therapeutic options and limitations, and end-of-life care. Studies of patients with HF demonstrate that, when engaging in such complex communication, specific language matters in patient experience and in shared decision-making with providers. To date, clinical reports have outlined useful frameworks for communication with patients with HF but have not yet broached specific language crucial to furthering whole person care, particularly in the complex and emotional realm of advancing disease and transitions to end-of-life care. In this work, the investigators unpack language commonly used in advanced HF care and provide explicit suggestions to better provide such pivotal communication. In conclusion, specific phrasing may significantly impact patient experiences and outcomes. Communication that focuses on the disease itself and the therapy or intervention in question may help remove the patient from potential negative emotions, thus facilitating more objective shared decision-making with the clinician. UR - https://dx.doi.org/10.1016/j.amjcard.2016.03.003 ER -