TY  - BOOK
AU  - Hettinger, Aaron Z
AU  - Ratwani, Raj M
TI  - Advancing electronic health record vendor usability maturity: Progress and next steps
SN  - 1067-5027
PY  - 2021///
KW  - *Commerce
KW  - *Electronic Health Records
KW  - *User-Centered Design
KW  - Ergonomics
KW  - Humans
KW  - Medical Informatics
KW  - Medical Records Systems, Computerized
KW  - MedStar Institute for Innovation
KW  - MedStar Washington Hospital Center
KW  - Emergency Medicine
KW  - National Center for Human Factors in Healthcare
KW  - Journal Article
N2  - Despite basic federal requirements promoting a user-centered design approach to electronic health record (EHR) development and usability testing there have been usability and safety risks with EHR technology. Four EHR vendors were asked to provide written descriptions of their usability practices, and we reviewed these descriptions to identify areas where there has been advancement and areas for improvement. All 4 vendors described user-centered design processes and usability testing methods that demonstrate advancement from previous studies of vendor practices. Importantly, vendors are also beginning to address aspects of EHR implementation that play a critical role in shaping EHR usability. There are important areas for improvement in vendor practices including a greater focus on safety and on measurement and benchmarking. Vendors sharing their current usability practices demonstrates a step toward greater transparency which has typically been lacking. Copyright (c) The Author(s) 2021. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: journals.permissions@oup.com
UR  - https://dx.doi.org/10.1093/jamia/ocaa329
ER  -