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1.
Can Communication-And-Resolution Programs Achieve Their Potential? Five Key Questions. MedStar authors:
  • McDonald, Timothy B
PMID:
  • 30395493
Year: 2018
Citation:
  • Health Affairs. 37(11):1845-1852, 2018 Nov.
Institution:
  • MedStar Health Research Institute
Medline publication type:
  • Journal Article
Form of publication:
  • Journal Article
All authors:
  • Bell SK, Gallagher TH, McDonald TB, Mello MM, Sage WM, Thomas EJ
DOI:
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2.
We want to know: patient comfort speaking up about breakdowns in care and patient experience. MedStar authors:
  • Borton, James C
  • Huang, Jim C
  • Smith, Kelly M
PMID:
  • 30269059
Year: 2019
Citation:
  • BMJ Quality & Safety. 28(3):190-197, 2019 03.
Institution:
  • MedStar Health
  • MedStar Health Research Institute
Department:
  • Market Research
Medline publication type:
  • Journal Article
Form of publication:
  • Journal Article
All authors:
  • Borton JC, Fisher KA, Gallagher TH, Huang JC, Mazor KM, Smith KM
DOI:
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