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1. Communicating with patients about breakdowns in care: a national randomised vignette-based survey

by Smith, Kelly M.

Published: 2019; Citation: BMJ Quality & Safety. 2019 Nov 13.Institution: MedStar Health Research Institute.Publication: Journal Article.Article type: Journal Article.Full author list: Amroze A; Crawford S; Fisher KA; Gallagher TH; Mazor KM; Smith KM; Zhou Y.UI/PMID: 31723017.Digital Object Identifier: https://dx.doi.org/10.1136/bmjqs-2019-009712 (Click here)
2. We Want to Know: Eliciting Hospitalized Patients' Perspectives on Breakdowns in Care

by Smith, Kelly; Morales, Crystal.

Published: 2017Citation: Journal of Hospital Medicine (Online). 12(8):603-609, 2017 Aug.Institution: MedStar Health Research Institute; MedStar Washington Hospital Center.Department: MedStar Health, System Quality and Patient Safety.Publication: Journal Article.Article type: Journal Article.Full author list: Fisher K; Smith K; Gallagher T; Burns L; Morales C; Mazor K.UI/PMID: 28786425.Digital Object Identifier: https://dx.doi.org/10.12788/jhm.2783 (Click here)

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