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Six habits of highly successful health information technology: powerful strategies for design and implementation.

MedStar author(s):

Citation: Journal of the American Medical Informatics Association. 26(10):1109-1114, 2019 10 01.PMID: 31265064Institution: MedStar Institute for InnovationDepartment: National Center for Human Factors in HealthcareForm of publication: Journal ArticleMedline article type(s): Journal ArticleSubject headings: *Medical Informatics | *Medical Informatics Applications | *User-Centered Design | Humans | Patient Care | Physician-Patient RelationsYear: 2019 Local holdings: Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - presentISSN:

1067-5027

Name of journal: Journal of the American Medical Informatics Association : JAMIAAbstract: Copyright (c) The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: [email protected] information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care.All authors: Frankel RM, Friedberg MW, Melnick ER, Powsner SM, Ratwani RM, Ray JM, Rosenthal DI, Sinsky CA, Wachter RMOriginally published: Journal of the American Medical Informatics Association. 2019 Jul 02Fiscal year: FY2020Digital Object Identifier:

https://dx.doi.org/10.1093/jamia/ocz098

Date added to catalog: 2019-07-24

Holdings ( 1 )
Title notes ( 4 )

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Journal Article	MedStar Authors Catalog	Article	31265064	Available		31265064

Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - present

Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care.

English