Six habits of highly successful health information technology: powerful strategies for design and implementation.
Citation: Journal of the American Medical Informatics Association. 26(10):1109-1114, 2019 10 01.PMID: 31265064Institution: MedStar Institute for InnovationDepartment: National Center for Human Factors in HealthcareForm of publication: Journal ArticleMedline article type(s): Journal ArticleSubject headings: *Medical Informatics | *Medical Informatics Applications | *User-Centered Design | Humans | Patient Care | Physician-Patient RelationsYear: 2019Local holdings: Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - presentISSN:- 1067-5027
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Journal Article | MedStar Authors Catalog | Article | 31265064 | Available | 31265064 |
Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - present
Copyright (c) The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: [email protected].
Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care.
English