TY - BOOK AU - Ratwani, Raj M TI - Six habits of highly successful health information technology: powerful strategies for design and implementation SN - 1067-5027 PY - 2019/// KW - *Medical Informatics KW - *Medical Informatics Applications KW - *User-Centered Design KW - Humans KW - Patient Care KW - Physician-Patient Relations KW - MedStar Institute for Innovation KW - National Center for Human Factors in Healthcare KW - Journal Article N1 - Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - present N2 - Copyright (c) The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: journals.permissions@oup.com; Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care UR - https://dx.doi.org/10.1093/jamia/ocz098 ER -