The impact of expanded telehealth availability on primary care utilization.

The impact of expanded telehealth availability on primary care utilization. - 2022

The expanded availability of telehealth due to the COVID-19 pandemic presents a concern that telehealth may result in an unnecessary increase in utilization. We analyzed 4,114,651 primary care encounters (939,134 unique patients) from three healthcare systems between 2019 and 2021 and found little change in utilization as telehealth became widely available. Results suggest telehealth availability is not resulting in additional primary care visits and federal policies should support telehealth use. Copyright © 2022. The Author(s).


English

2398-6352

10.1038/s41746-022-00685-8 [doi] 10.1038/s41746-022-00685-8 [pii] PMC9462602 [pmc]


IN PROCESS -- NOT YET INDEXED


MedStar Institute for Innovation


MedStar Telehealth Innovation Center
National Center for Human Factors in Healthcare


Journal Article

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