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1.
Communicating with patients about breakdowns in care: a national randomised vignette-based survey. MedStar authors:
  • Smith, Kelly M
PMID:
  • 31723017
Year: 2020
Citation:
  • BMJ Quality & Safety. 29(4):313-319, 2020 04.
Institution:
  • MedStar Health Research Institute
Medline publication type:
  • Journal Article
Form of publication:
  • Journal Article
All authors:
  • Amroze A, Crawford S, Fisher KA, Gallagher TH, Mazor KM, Smith KM, Zhou Y
2.
We want to know: patient comfort speaking up about breakdowns in care and patient experience. MedStar authors:
  • Borton, James C
  • Huang, Jim C
  • Smith, Kelly M
PMID:
  • 30269059
Year: 2019
Citation:
  • BMJ Quality & Safety. 28(3):190-197, 2019 03.
Institution:
  • MedStar Health
  • MedStar Health Research Institute
Department:
  • Market Research
Medline publication type:
  • Journal Article
Form of publication:
  • Journal Article
All authors:
  • Borton JC, Fisher KA, Gallagher TH, Huang JC, Mazor KM, Smith KM
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