Six habits of highly successful health information technology: powerful strategies for design and implementation.
Six habits of highly successful health information technology: powerful strategies for design and implementation.
- 2019
Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - present
Copyright (c) The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: [email protected]. Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care.
English
1067-5027
10.1093/jamia/ocz098 [doi] 5527253 [pii]
*Medical Informatics
*Medical Informatics Applications
*User-Centered Design
Humans
Patient Care
Physician-Patient Relations
MedStar Institute for Innovation
National Center for Human Factors in Healthcare
Journal Article
Available online through MWHC library: 2003 - present, Available in print through MWHC library: 1999 - present
Copyright (c) The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association. All rights reserved. For permissions, please email: [email protected]. Healthcare information technologies are now a routine component of patient-clinician interactions. Originally designed for operational functions including billing and regulatory compliance, these systems have had unintended consequences including increased exam room documentation, divided attention during the visit, and use of scribes to alleviate documentation burdens. In an age in which technology is ubiquitous in everyday life, we must re-envision healthcare technology to support both clinical operations and, above all, the patient-clinician relationship. We present 6 habits for designing user-centered health technologies: (1) put patient care first, (2) assemble a team with the right skills, (3) relentlessly ask WHY, (4) keep it simple, (5) be Darwinian, and (6) don't lose the forest for the trees. These habits should open dialogues between developers, implementers, end users, and stakeholders, as well as outline a path for better, more usable technology that puts patients and their clinicians back at the center of care.
English
1067-5027
10.1093/jamia/ocz098 [doi] 5527253 [pii]
*Medical Informatics
*Medical Informatics Applications
*User-Centered Design
Humans
Patient Care
Physician-Patient Relations
MedStar Institute for Innovation
National Center for Human Factors in Healthcare
Journal Article